Can’t make new playlist in Music app on iPhone

Question

Level 1

6 points

Can’t make new playlist in Music app on iPhone

This has been happening off and on since I got my iPhone 7. When I select to make a ‘new playlist’, either from the main menu or from a track’s page selecting ‘add to playlist’, everything acts normal, then when I hit ‘done’ the playlist isnt there. I can try it 5 times in a row going through all the correct steps and the new playlist simply isnt there.

Then, every once in a while, maybe every 15 tries, it works as it should.

Please help w this

iPhone 7, iOS 12

Posted on Jun 18, 2019 2:26 PM

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Answer 1

Vancouver22

Level 8

37,628 points

Jun 18, 2019 4:49 PM in response to universalcat

Close the music app

Reset Network Settings

restart your phone

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Answer 2

Vancouver22

Level 8

37,628 points

Jul 9, 2019 2:50 PM in response to universalcat

No. It should work on iPhone 7. That device is on the list for the next ios13 software update.

try signing out of iTunes & App Store in. Settings and sign back in.

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Answer 3

universalcat Author

Level 1

6 points

Jul 9, 2019 12:15 PM in response to Vancouver22

Yeah, well that worked for about 15 minutes. It's back to doing the same thing of not working 75% of the time.

Maybe I should reset my network settings every 15 minutes? Is that the kind of 'solution' Apple finds acceptable?

Is there some conflict with a third party software I'm using? Or is this an example of the "planned obsolescence" I need to get used to if I want to continue being an Apple user? Which I've been for THIRTY SIX years btw.

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Can’t make new playlist in Music app on iPhone

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