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Two factor authentication

the mobile phone number registered on my wife apple ID is not correct so she don’t receive the two authentication code and she is not able to do any purchases from app store due to this mistake can you please let us know how can we solve this issue.


Thanks.

iPhone 7 Plus

Posted on Jun 19, 2019 12:09 AM

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Posted on Jun 19, 2019 12:17 AM

She should log into the account on http://appleid.apple.com and see if she can put the correct phone number on her account.


If she needs iTunes Support's help : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Question marked as Best reply

Jun 19, 2019 12:17 AM in response to Ahmedng

She should log into the account on http://appleid.apple.com and see if she can put the correct phone number on her account.


If she needs iTunes Support's help : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Two factor authentication

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