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Apple Watch

I purchased an apple watch from a friend yesterday, and it has an activation lock on it. she doesn’t remember the password to the apple ID and it won’t factory reset to where i can bypass having to use that apple id. i’m unsure of what to do and i was hoping i could somehow get someone to unlock it for me through apple.

Apple Watch

Posted on Jun 19, 2019 11:54 AM

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Posted on Jun 19, 2019 12:12 PM

Your friend will need to follow the advice in If you forgot your Apple ID password - Apple Support to retrieve or reset the password, then follow the steps in About Activation Lock on your Apple Watch - Apple Support or What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else - Apple Support to remove the device from her Apple ID

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Apple Watch

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