iPhone XS dual SIM card use in Japan

Does the dual SIM card on the iPhone XS work in Japan with SoftBank?

iPhone XS, iOS 12

Posted on Jun 19, 2019 9:11 PM

Similar questions

change sim card sim app update I'm changing my SIM card on my iphone 12 pro max to a Softbank SIM card because I want to use my phone in Japan. Will I need to "unlock" my phone before doing this? I've actually tried inserting a the new Softbank SIM card and the phone does not show any notices or error messages. Will I be able to use my phone without unlocking it in Japan? Or will I need to call T-Mobile to unlock the phone? Thanks
226 1
How can I buy dual SIM iPhone 12 Pro in Japan? How can I buy dual sim iPhone 12 Pro in Japan? At Apple store? [Re-Titled by Moderator]
1585 1
International Sim Card Support How do I know if my iPhone supports International Sim cards?
515 1

1 reply

rcosta887

Level 4

3,604 points

Jun 20, 2019 8:59 AM in response to nevertrumpformerrepublican

The eSIM does not support any providers in Japan according to this list.

https://support.apple.com/en-us/HT209096

You would have to use the regular nano-SIM card physically for your carrier in Japan, and use a supported provider on the eSIM.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone XS dual SIM card use in Japan

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up