Purchasing
I’m trying to buy something an it keeps sending a message saying purchased fail visit www.apple.com/support/iTunes/ww/.
iPhone 8, iOS 12
Have you done as instructed and contacted iTunes Support via that link ? If not you should do so (these are user forums, not iTunes Support) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag (the country where you live, and which is therefore the country on your account)
- click on Contact Support towards the top right
- click on Get Help under 'Talk To Us'