Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Lost pictures

Hello. I deleted some pictures on my iphone 5c (I deleted from recently deleted too) thinking that once I opened my icloud account on my new iphone (iphone xr) I would have them there. The thing is that when I got my new iphone, the pictures weren't there. I don't know why, because before deleting the pictures from the iphone 5c I made a backup. Can somebody help me? I lost 500 pictures :(

iPhone 5c, iOS 10

Posted on Jun 20, 2019 9:23 AM

Best reply

Eric Root

Level 10

684,057 points

Posted on Jun 20, 2019 1:53 PM

If you were syncing photos with iCloud, photos aren't included in your backup.

Back up – What does iCloud back up

Since you deleted the photos from the Recently Deleted album, they are gone.

View in context

Lost pictures

Similar questions