one email account is "offline" - "login failed". Connection doctor suggest verifying username/password. Where do I check out my username/password in mail? Only having this problem on MacBook Air, iMac and iPhone work fine.
MacBook Air 13", macOS 10.13
Open Keychain Access in Utilities, then either check the Password under that item, change it, or delete it and start over.
Enter the part after the @sign in the search bar.
You may have duplicate or more entries in Keychain Access.
If using a browser to login via WebMail works it's not Name or Password, but likely old passwords interfering.
There''ll be at least 2 entries, maybe more.
The trouble is that Mac Mail almost always chooses the old Passwords if you don't change or get rid of the old ones.
Open Keychain Access in Utilities, then either check the Password under that item, change it, or delete it and start over.
Enter the part after the @sign in the search bar.
You may have duplicate or more entries in Keychain Access.
If using a browser to login via WebMail works it's not Name or Password, but likely old passwords interfering.
There''ll be at least 2 entries, maybe more.
The trouble is that Mac Mail almost always chooses the old Passwords if you don't change or get rid of the old ones.
email account "login failed"
