I'd like to cancel a payment

I downloaded an app yesterday and it charged me $119.99 without stating it had a fee. I would like to cancel it or dispute it and have a refund.




[Re-Titled by Moderator]

iPhone 7 Plus, iOS 12

Posted on Jun 20, 2019 7:03 PM

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Question marked as Top-ranking reply

Posted on Jun 21, 2019 12:49 AM

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

1 reply
Question marked as Top-ranking reply

Jun 21, 2019 12:49 AM in response to lorie147

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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I'd like to cancel a payment

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