Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

changing method of payment

my old visa expired and I am trying to add a new visa number but I keep getting error message that I have to verify payment on the old card How can I enter the new visa information?


Posted on Jun 20, 2019 10:08 PM

Reply
Question marked as Best reply

Posted on Jun 20, 2019 10:53 PM

Try adding and removing the cards via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

1 reply
Question marked as Best reply

Jun 20, 2019 10:53 PM in response to patriciafromor

Try adding and removing the cards via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

changing method of payment

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.