When trying to make podcast available on iTunes I get this error "Can’t download episodes from your feed." I can manually subscribe to through iTunes but it's not working when trying to validate.
This is the link I am using https://www.christchurch.org.au/?feed=rss2&post_type=wpfc_sermon
I am using wordpress and a plugin called sermon manager
Does anyone know why I am having trouble?
I can't see any reason why this should be, except that your 'itunes:duration' tags still read "0:00" - I don't know whether this would affect Podcasts Connect but it will result in your episodes not playing in the Store, so it's quite possible.
It's essential to get this right. If, for example, you have an episode of 20 minutes and your tag reads "0:05:00" (5 minutes) the Store will stop playing it after 5 minutes - it believes what it's told.
I can't see any reason why this should be, except that your 'itunes:duration' tags still read "0:00" - I don't know whether this would affect Podcasts Connect but it will result in your episodes not playing in the Store, so it's quite possible.
It's essential to get this right. If, for example, you have an episode of 20 minutes and your tag reads "0:05:00" (5 minutes) the Store will stop playing it after 5 minutes - it believes what it's told.
You can't submit again anyway, but you can modify the feed, hopefully before they get round to it. If it does get rejected you can correct it and submit it again.
The durations go in the 'itunes:duration' in the format H:MM:SS or just MM:SS but I'm afraid I can't advise on how to do this in WordPress. They have a Help page at https://en.support.wordpress.com/audio/podcasting/
Hi Roger,
I tried to submit my link to iTunes again and I'm still getting the same error despite the fact that I have manually added the podcast to my phone and it has been working the last few weeks. Is there someone I can contact for help? Am I doing something wrong?
Thanks
Thanks Roger. What do I need to do moving forward? Am I just waiting for Podcast Connect to approve or do I need to submit again? How do I input the correct duration?
I just checked your feed in Podcasts Connect and it said 'Prepared for submission' meaning it's OK, so possiblyyou just hit a glitch,
However, your 'itunes:duration' tags read 0:00 and although this doesn't affect iTunes when subscribing the Store tends to believe what it's told and will assume your episodes have zero length. You need to enter the correct duration in each one in the format H:MM.
Podcast validation error
