Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone backup option not showing in iTunes

I am in the process of moving an older iphone 5s to a new phone. I want to back it uo in tunes and restore to the new phone.


When I plug it into my mac mini, it shoes up in iTunes ok. But when I right click on the iphone it only has "set up as new phone" or it lists an old back up to restore.


Do I select "set up as a new phone" to be able to back it up ? I am afraid of wiping it if I do this.


thanks

iPhone 5s

Posted on Jun 21, 2019 10:53 AM

Reply
2 replies

iphone backup option not showing in iTunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.