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iphone backup option not showing in iTunes

I am in the process of moving an older iphone 5s to a new phone. I want to back it uo in tunes and restore to the new phone.


When I plug it into my mac mini, it shoes up in iTunes ok. But when I right click on the iphone it only has "set up as new phone" or it lists an old back up to restore.


Do I select "set up as a new phone" to be able to back it up ? I am afraid of wiping it if I do this.


thanks

iPhone 5s

Posted on Jun 21, 2019 10:53 AM

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Question marked as Top-ranking reply

Posted on Jun 21, 2019 2:06 PM

If you're getting this message that usually means you haven't synced or backed up your phone to itunes in a long time.


Select set up as a new phone, then you can back it up to itunes.

2 replies

iphone backup option not showing in iTunes

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