My investment company sends me monthly updates of my portfolio. Up until recently I was able to click on the link, download the file, and all was fine. Now, though, I can't access either of the file types above. I get this message:
I tried contacting Intercom and they sent me right back to Stockpile.com.
Any help would be much appreciated!
Rich
MacBook Air 11", macOS 10.13
From https://www.intercomstatus.com/
Past Incidents
Jun 21, 2019
Messenger Errors
Resolved - Between 2019-06-21 1247 UTC and 2019-06-21 1317 UTC some customers would have experienced errors in loading the Messenger. We have rolled back a code deploy and this issue is now resolved; all services are working as expected.
Jun 21, 13:23 UTC
Investigating - We are currently investigating reports of Intercom Messenger being unable to load for some customers.
Jun 21, 13:15 UTC
Hi - I'm not sure what happened, but the latest download came through without a hitch. I have no idea what the solution was, but the problem was solved.
Getting an "unsupported file type" message when I try to access emailed .csv and .xslsx documents
