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unable to store backup from icloud

I forgot the passcode pf my phone so I tried restoring the phone. after restore while I choose rstore from iCloud it is asking the old passcode that I already forgotten. If I skip that it is sowing no backup available but when I login into the icloud.com I can see back up is available. Any resolution?

iPhone 6s Plus, iOS 12

Posted on Jun 21, 2019 1:33 PM

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Question marked as Top-ranking reply

Posted on Jun 21, 2019 1:40 PM

Follow these directions carefully and completely. A simple restore is not sufficient.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

1 reply

unable to store backup from icloud

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