Apple ID

is there anyway to bypass the activation lock on an iPhone 7

the woman I bought it off of doesn't remember her email or password.

and its been disabled and restored

Posted on Jun 22, 2019 9:19 PM

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Question marked as Top-ranking reply

Posted on Jun 22, 2019 10:48 PM

If she can't remember her id she can do : If you forgot your Apple ID - Apple Support ?


Or, and she bought the phone new (i.e. it’s not second-hand), she could try going to an Apple Store (make a Genius Bar appointment if she does) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the phone from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it

2 replies
Question marked as Top-ranking reply

Jun 22, 2019 10:48 PM in response to casneal

If she can't remember her id she can do : If you forgot your Apple ID - Apple Support ?


Or, and she bought the phone new (i.e. it’s not second-hand), she could try going to an Apple Store (make a Genius Bar appointment if she does) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the phone from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it

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