Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

hap a email reportadly from apple today asking me to change my password using appleid.apple.com is this a scam

Had a request to change log in using applied.apple.com

is this acscan?

iPhone X, iOS 12

Posted on Jun 23, 2019 1:20 AM

Reply
Question marked as Best reply

Posted on Jun 23, 2019 1:24 AM

Did the email address you by name ?


Phishing and similar emails : Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support

2 replies

Jun 23, 2019 5:43 AM in response to terence165

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

hap a email reportadly from apple today asking me to change my password using appleid.apple.com is this a scam

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.