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Can’t log in to Facebook app and Messenger

Hi, my friend is using an iPhone 7 Plus and wanted to log in with her old facebook account. On desktop works in safari works, only in Messenger and Facebook app isn’t logging in.

Tried resetting the network settings, than resetting location and privacy settings, force restart, but still not working.

iPhone 7 Plus

Posted on Jun 23, 2019 12:43 PM

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Question marked as Best reply

Posted on Jun 23, 2019 12:56 PM

Skype, Spotify, IMO, WhatsApp, Snapchat, Telegram, Viber, Facebook, FaceBook Messenger, Twitter, Instagram, Google Photos, YouTube, Dropbox, Tumblr and LinkedIn are not Apple products. Contact the App developer for any issue on these from the link below against each app.




How to contact an app developer - Apple Support

https://support.apple.com/en-us/HT207959


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Question marked as Best reply

Jun 23, 2019 12:56 PM in response to zz200

Skype, Spotify, IMO, WhatsApp, Snapchat, Telegram, Viber, Facebook, FaceBook Messenger, Twitter, Instagram, Google Photos, YouTube, Dropbox, Tumblr and LinkedIn are not Apple products. Contact the App developer for any issue on these from the link below against each app.




How to contact an app developer - Apple Support

https://support.apple.com/en-us/HT207959


Jun 25, 2019 1:31 PM in response to zz200

The point is Apple did not create the apps you are having a problem with, and can't help you resolve those problems. Only the app developer or the company that distributes it can help. So that information was very useful. you just chose not to take advantage of all the work that went into creating that list of links to app support sites. I assume that you do know that blue text is generally a link that you have to click on to get further information?

Can’t log in to Facebook app and Messenger

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