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Level 1

4 points

iTunes not responding on iMac

Have a new iMac. iTunes was originally working. Had plugged in External Hard Drive and listened to some music, connected my iPhone and also synced music. Installed Office 2019 also. iTunes was still working fine. Next day iTunes won't even open, just comes up with 'not responding'. Have tried reinstalling. What do I do?

iMac 21.5" 4K, macOS 10.13

Posted on Jun 23, 2019 8:19 PM

Best reply

turingtest2

Level 10

273,207 points

Posted on Jun 24, 2019 11:20 AM

You can try:

Rebooting your Mac
Launching iTunes in safe mode by holding down option+command as you start iTunes
Launching your Mac in in safe mode by holding down shift as you start it

tt2

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iTunes not responding on iMac

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