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Downloading apps

My apps won’t download because it tells me to update my payment method but when I do it still won’t download what should I do

Posted on Jun 24, 2019 4:25 AM

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Posted on Jun 24, 2019 4:58 AM

The updated payment details were accepted, there are no errors on that screen ? Have you also logged out, closed the app completely, rebooted, and retried ? If that still doesn't work contact iTunes Support : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Question marked as Best reply

Jun 24, 2019 4:58 AM in response to marquis50

The updated payment details were accepted, there are no errors on that screen ? Have you also logged out, closed the app completely, rebooted, and retried ? If that still doesn't work contact iTunes Support : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Downloading apps

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