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Safari & Mail suddently won't connect to internet (again)

Early today, it seemed like my wifi connection dropped, but I realized it was only Safari & Mail that wouldn't connect. After a restart, all seemed well... and then less than an hour later, it's happened again. Other apps are still connecting—including Firefox (which I'm using at the moment). Any ideas why both of these apps would suddenly stop connecting at the same time?

MacBook Pro Retina

Posted on Jun 24, 2019 8:43 AM

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Question marked as Top-ranking reply

Posted on Jun 24, 2019 10:04 AM

Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin


Etrecheck – System Information

3 replies
Question marked as Top-ranking reply

Jun 24, 2019 10:04 AM in response to rroper3

Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin


Etrecheck – System Information

Safari & Mail suddently won't connect to internet (again)

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