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sowmya620 Author

Level 1

7 points

no sound during calls on iPhone 7

Does anyone know why my iPhone 7 is not producing any sound when I try to make calls? The screen shows that the call is connected but the speaker feature is greyed out and I am not able to hear anything during the call, nor is the other person able to hear me.

iPhone 7, iOS 12

Posted on Jun 24, 2019 11:24 AM

Best reply

Vancouver22

Level 8

36,288 points

Posted on Jun 24, 2019 11:31 AM

While you're on a call, adjust the volume with the volume buttons. Make sure that you can see the volume indicator on the screen when you press the volume buttons.

You can also try force- restarting your phone:

Press and hold both the volume down button and the Sleep/Wake button.
When the Apple logo appears, release both buttons.

If you can't hear a person on a call or voicemail or if the sound isn't clear on your iPhone

https://support.apple.com/en-ca/HT203800

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no sound during calls on iPhone 7

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