no sound during calls on iPhone 7

Question

Level 1

7 points

no sound during calls on iPhone 7

Does anyone know why my iPhone 7 is not producing any sound when I try to make calls? The screen shows that the call is connected but the speaker feature is greyed out and I am not able to hear anything during the call, nor is the other person able to hear me.

iPhone 7, iOS 12

Posted on Jun 24, 2019 11:24 AM

Reply

Answer 1

Vancouver22

Level 8

38,194 points

Jun 24, 2019 11:31 AM in response to sowmya620

While you're on a call, adjust the volume with the volume buttons. Make sure that you can see the volume indicator on the screen when you press the volume buttons.

You can also try force- restarting your phone:

Press and hold both the volume down button and the Sleep/Wake button.
When the Apple logo appears, release both buttons.

If you can't hear a person on a call or voicemail or if the sound isn't clear on your iPhone

https://support.apple.com/en-ca/HT203800

Reply

no sound during calls on iPhone 7

Similar questions