I purchased an iTunes movie and I am receiving an error “there’s a problem loading this content.” I have tried restarting my internet, the Apple TV, downloading the content again, updating my software. Nothing is working.
Does anyone else else know how to fix this?
That can indicate a network issue
Check the current connection using speedtest
Make sure DNS is set to auto (settings - network)
If on wifi try ethernet
To see a current status of the network get a report from istumbler, netstumbler, or similar. Look for signal strength, noise, nearby networks
Test on another network
That can indicate a network issue
Check the current connection using speedtest
Make sure DNS is set to auto (settings - network)
If on wifi try ethernet
To see a current status of the network get a report from istumbler, netstumbler, or similar. Look for signal strength, noise, nearby networks
Test on another network
Please begin by contacting Apple's iTunes support, here is a link to help you get started. https://www.apple.com/support/itunes/contact/index.html
iTunes purchase problem loading content
