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Reinstall MacOS

I need u guys help. Im very confused now :( Im trying to reinstall my macbook, before that i erased all the data in “Disk Utility” and then i click on “reinstall macOS” in order. However, there is always a problem occurring in the last 20s. A notification appears “An eror occurred while preparing the installation. Try running this application again.” I tried again about 4-5 times later and got the same results. What should I do now ?

MacBook Air 13", macOS 10.14

Posted on Jun 26, 2019 1:59 PM

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Question marked as Best reply

Posted on Jun 26, 2019 2:38 PM

Install El Capitan or Later from Scratch


  1. Restart the computer. Immediately, at or before the chime hold down the Command and R keys until the Apple logo appears. When the Utility Menu appears:
  2. Select Disk Utility from the Utility Menu and click on the Continue button.
  3. When Disk Utility loads select the volume (indented entry, usually Macintosh HD) from the Device list.
  4. Click on the Erase icon in Disk Utility's main window. A panel will drop down.
  5. Set the Format type to APFS (SSDs only) or Mac OS Extended (Journaled.)
  6. Click on the Apply button, then wait for the Done button to activate and click on it.
  7. Quit Disk Utility and return to the Utility Menu.
  8. Select Install OS X and click on the Continue button.


In the event that you have lost the Recovery HD when you erased the drive, then you can do the following if your model did not come with installer DVDs.


Internet/Network Recovery of El Capitan or Later on a Clean Disk


  1. Restart the computer. Immediately after the chime hold down the (Command-Option-R) keys until a globe appears.
  2. The Utility Menu will appear in from 5-20 minutes. Be patient.
  3. Select Disk Utility and click on the Continue button.
  4. When Disk Utility loads select the target drive (will be the out-dented entry) from the side list.
  5. Click on the Erase tab in Disk Utility's main window. A panel will drop down.
  6. Set the partition scheme to GUID.
  7. Set the Format type to APFS (SSDs only) or Mac OS Extended (Journaled.)
  8. Click on the Apply button, then click on the Done button when it activates.
  9. Quit Disk Utility and return to the Utility Menu.
  10. Select Install OS X and click on the Continue button.


1 reply
Question marked as Best reply

Jun 26, 2019 2:38 PM in response to DefinitelynotJ

Install El Capitan or Later from Scratch


  1. Restart the computer. Immediately, at or before the chime hold down the Command and R keys until the Apple logo appears. When the Utility Menu appears:
  2. Select Disk Utility from the Utility Menu and click on the Continue button.
  3. When Disk Utility loads select the volume (indented entry, usually Macintosh HD) from the Device list.
  4. Click on the Erase icon in Disk Utility's main window. A panel will drop down.
  5. Set the Format type to APFS (SSDs only) or Mac OS Extended (Journaled.)
  6. Click on the Apply button, then wait for the Done button to activate and click on it.
  7. Quit Disk Utility and return to the Utility Menu.
  8. Select Install OS X and click on the Continue button.


In the event that you have lost the Recovery HD when you erased the drive, then you can do the following if your model did not come with installer DVDs.


Internet/Network Recovery of El Capitan or Later on a Clean Disk


  1. Restart the computer. Immediately after the chime hold down the (Command-Option-R) keys until a globe appears.
  2. The Utility Menu will appear in from 5-20 minutes. Be patient.
  3. Select Disk Utility and click on the Continue button.
  4. When Disk Utility loads select the target drive (will be the out-dented entry) from the side list.
  5. Click on the Erase tab in Disk Utility's main window. A panel will drop down.
  6. Set the partition scheme to GUID.
  7. Set the Format type to APFS (SSDs only) or Mac OS Extended (Journaled.)
  8. Click on the Apply button, then click on the Done button when it activates.
  9. Quit Disk Utility and return to the Utility Menu.
  10. Select Install OS X and click on the Continue button.


Reinstall MacOS

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