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New Iphone XS MAX, bought at apple.com is locked.

My new iPhone XS Max just arrived.

By time of buying I clicked unlocked and sim free option but still it is locked with T-mobile?

What can I do?

iPhone XS Max, iOS 12

Posted on Jun 26, 2019 3:02 PM

Reply
Question marked as Best reply

Posted on Jun 26, 2019 3:24 PM

Return it.

1 reply

New Iphone XS MAX, bought at apple.com is locked.

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