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abir202 Author

Level 1

4 points

passcode

hello,

i have forgotten my passcode, and i am not sure i have backed up my phone.

i have asked several shops they said to connect the phone to itunes but all the data of the phone will be erased...help please

regards

Abir

iPhone 6s, iOS 11

Posted on Jun 27, 2019 3:34 AM

Top-ranking reply

Michael Black

Level 10

80,430 points

Posted on Jun 27, 2019 3:40 AM

The only way to reset the passcode is to restore the device in iTunes. That will erase it. This is inherent in the design of iOS so that without the passcode, no one can access the device data.

If if you don’t have a backup already, then you’re going to loose data.

If you forgot your Apple ID password - Apple Support

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