You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Paid subscription

I canceled the subscription in the settings. An hour ago it was updated for a year. I did not consent to this charge. How to get money back?

iPhone 6s Plus, iOS 12

Posted on Jun 27, 2019 8:25 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 27, 2019 8:39 AM

If you cancelled less than 24 hours before it was set to renew, Apple advises it may still renew and charge you.


If its correctly cancelled, contact iTunes Billing for a refund: iTunes Store - Contact Us - Official Apple Support


Otherwise follow the steps here to make absolutely sure its cancelled: View, change, or cancel your subscriptions - Apple Support

If correctly cancelled, it will have the text "Expires... " and a date of expiration instead of "Renews...".




1 reply
Question marked as Top-ranking reply

Jun 27, 2019 8:39 AM in response to klem4u

If you cancelled less than 24 hours before it was set to renew, Apple advises it may still renew and charge you.


If its correctly cancelled, contact iTunes Billing for a refund: iTunes Store - Contact Us - Official Apple Support


Otherwise follow the steps here to make absolutely sure its cancelled: View, change, or cancel your subscriptions - Apple Support

If correctly cancelled, it will have the text "Expires... " and a date of expiration instead of "Renews...".




Paid subscription

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.