Apple Event: May 7th at 7 am PT
So each time I try to take a screen recording on my iPhone 7, everything works until I stop it and a little thing pops up that says cocoa error -1 and that the screen recording was unable to save. I’ve tried restarting my phone, I’ve updated it as much as possible, and I have plenty of storage on my phone, so if you know what the problem is, please let me know!
Hello,
Thank you for using Apple Support Communities! You've done great troubleshooting steps already. To help narrow down the cause, try making adjustments to the following settings, restarting your iPhone after each step:
Does this tend to happen when your iPhone is in Low Power mode? If you're unsure, try turning Low Power mode off completely, before trying again: Use Low Power Mode to save battery life on your iPhone - Apple Support
Check for any restrictions by going to Settings > Screen Time > Content & Privacy Restrictions > Content Restrictions to see if Screen Recording is set to "Allow."
If these suggestions don't help, please reply back to the community with more information, including whether this happens while screen recording a specific app or any app.
Take care.
Hello,
Thank you for using Apple Support Communities! You've done great troubleshooting steps already. To help narrow down the cause, try making adjustments to the following settings, restarting your iPhone after each step:
Does this tend to happen when your iPhone is in Low Power mode? If you're unsure, try turning Low Power mode off completely, before trying again: Use Low Power Mode to save battery life on your iPhone - Apple Support
Check for any restrictions by going to Settings > Screen Time > Content & Privacy Restrictions > Content Restrictions to see if Screen Recording is set to "Allow."
If these suggestions don't help, please reply back to the community with more information, including whether this happens while screen recording a specific app or any app.
Take care.
Cocoa error -1 Screen Recording unable to save
