Apple Event: May 7th at 7 am PT
After I upgrade my macbook Pro Retina 2015 to MacOS Mojave 10.14.5, I have often crash, show kernel panic, and then force restart. Thats always happen when I open newest itunes, minimize it, and open another apps like lightroom or even just whatapps. Please anybody can help me with this problem?
or should I downgrade to High sierra. Thank you.
Ken
MacBook Pro 13", macOS 10.14
As your MacBook Pro hardware is fully capable to run latest version of MacOS Mojave - downgrade is not recommended
I would try to reset NVRAM: https://support.apple.com/en-us/HT204063 first
If that wont help try to reproduce the issue on another user: https://support.apple.com/en-us/HT204443
If the issue is not user specific (means reproduced on other user too) you might want to reinstall MacOS: https://support.apple.com/en-us/HT204904
(reinstalling MacOS without erasing disk won`t affect (nor delete) user data)
As your MacBook Pro hardware is fully capable to run latest version of MacOS Mojave - downgrade is not recommended
I would try to reset NVRAM: https://support.apple.com/en-us/HT204063 first
If that wont help try to reproduce the issue on another user: https://support.apple.com/en-us/HT204443
If the issue is not user specific (means reproduced on other user too) you might want to reinstall MacOS: https://support.apple.com/en-us/HT204904
(reinstalling MacOS without erasing disk won`t affect (nor delete) user data)
Force restart when open itunes, with another apps in mojave 10.14.5
