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Missing BROWSE and FOR YOU buttons in iTunes

I recently got a new laptop (Windows OS), installed itunes, logged in and downloaded my library of music for iCloud. All seems good apart for the fact that I suddenly can't find the BROWSE or FOR YOU buttons which I used for years. I had lots of music there which I had listened for years (as my subscription was always valid) now my only option is to buy them all. That makes no sense and what makes even less sense is that Apple Support said they will be in touch within 24hrs and it has been over 3 days now.

Windows, Windows 6

Posted on Jun 28, 2019 4:00 AM

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Question marked as Top-ranking reply

Posted on Jun 28, 2019 7:18 AM

For general advice see Troubleshooting issues with iTunes for Windows updates.



The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.



Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.



tt2

9 replies
Question marked as Top-ranking reply

Jun 28, 2019 7:18 AM in response to Mbulela

For general advice see Troubleshooting issues with iTunes for Windows updates.



The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.



Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.



tt2

Jun 28, 2019 4:08 AM in response to Mbulela

Also, the playlists I had in my previous laptop (and was synced to the Apple Music on my phone) are no longer available in my new laptop yet remain available on the phone.

Please can someone knowledgeable share a solution out of this mess as Apple is obviously uninterested in anything besides my monthly subcription.

Missing BROWSE and FOR YOU buttons in iTunes

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