Newsroom Update

Apple Music today announced the release of its 100 Best Albums of all time, a list crafted by Apple Music’s experts alongside industry professionals. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

mrcatpv Author

Level 1

12 points

iTunes

I Tunes will not accept my password and refuses to quit. The same window keeps re-appearing.

Posted on Jun 28, 2019 11:08 AM

Best reply

askbarnabas

Level 10

103,577 points

Posted on Jun 28, 2019 11:21 AM

Have you tried to force quit the app? (Option + Command + Esc)

View in context

Similar questions

iTunes My I tunes continues to request I enter the password despite entering it correctly
174 1
iTunes won't accept password (AGAIN!!!) Hi, Same old same old! iTunes demands I sign I, then will not accept password. Just goes back to sign-in request window. Tried everything; re-opening iTunes, restarting g computer. I can sign in everywhere else, and I can log in to other Apple apps on the same machine, but iTunes, NO. Help, C'mon Apple, this has been going on for years in iTunes on and off!
295 1
ITunes Freezing After Entering Password I’m using the latest version as of the date, 12.0.0.7 I believe on Windows 10, and it suddenly began acting up. I open iTunes and it immediately asks for my password. I type it in, sign in, and the little wheel that shows it’s connecting to the network appears but only moves if I keep clicking individual songs or leave one of the drop down menus open but all it does is spin without connecting. I’ve uninstalled and reinstalled iTunes twice. It’s still happening. Help needed please. Hoping it’s simple as complicated fixes aren’t easy for me due to my disability.
603 1

1 reply

Best reply

askbarnabas

Level 10

103,577 points

Jun 28, 2019 11:21 AM in response to mrcatpv

Have you tried to force quit the app? (Option + Command + Esc)

iTunes

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up