Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Announcement

Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

lorena284 Author

Level 1

4 points

How do I unlock iPad

How do I unlock iPad when found

[Re-Titled by Moderator]

iPad Air, iOS 12

Posted on Jun 28, 2019 1:30 PM

Best reply

Limnos

Level 10

411,271 points

Posted on Jun 29, 2019 9:47 PM

What kind of lock?

Find My iPhone Activation Lock - This is a security feature, in part to deter re-selling of stolen devices.

http://support.apple.com/HT201365

Turn off Find My iPhone Activation Lock (formerly: Activation Lock: Removing a device from a previous owner’s account) - An activation lock can only be removed using the log-in information for the account that applied the lock.

https://support.apple.com/HT201441

Get the owner of the account to remove the lock or return the device for a refund. It is otherwise useless to you.

If the owner has not provided contact information as a message showing in the login screen, there is no way to contact the owner unless the person who gave you the device knows them.

View in context

How do I unlock iPad

Similar questions