Phone app does not work
The phone app on my Apple phone stopped working last night.
I can make and receive calls using WhatsApp, but I cannot make calls nor receive them using the phone.
Please advise.
iPhone 6s, iOS 12
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź’ˇ Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
The phone app on my Apple phone stopped working last night.
I can make and receive calls using WhatsApp, but I cannot make calls nor receive them using the phone.
Please advise.
iPhone 6s, iOS 12
Hi,
Can you please describe your problem more clearly?
What happens when you try to make a call? Does the app crash, do you get an error, or does your call drop as soon as it was placed?
What happens when someone tries to call you? Do they get routed to your voicemail immediately, are they told that your phone number isn't in service, does it ring constantly?
Please answer the above questions so I can better help you out.
EDIT: you can also check the article listed here to try some basic troubleshooting steps on your own.
https://support.apple.com/en-us/HT204027
Thanks!
Hi,
Can you please describe your problem more clearly?
What happens when you try to make a call? Does the app crash, do you get an error, or does your call drop as soon as it was placed?
What happens when someone tries to call you? Do they get routed to your voicemail immediately, are they told that your phone number isn't in service, does it ring constantly?
Please answer the above questions so I can better help you out.
EDIT: you can also check the article listed here to try some basic troubleshooting steps on your own.
https://support.apple.com/en-us/HT204027
Thanks!
Phone app does not work