password reset from phone and identity verification
im trying to reset my icloud password using my iphone.
keep getting message that icloud cannot verify my identity
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If you want to change your password and you know the current password read this link-->Change your Apple ID password - Apple Support
If you forgot your password and you want to reset it this is where to go-->If you forgot your Apple ID password - Apple Support
Note that to reset your password you will have to prove that you are actually who you say you are, If you have enabled 2 factor authentication you should receive an authorization code on one of your devices. If you have not you will have to correctly answer your security questions. You can contact Apple's Account Security team if you don't remember those answers, and a real human being will attempt to help you identify yourself-->Contact Apple for help with Apple ID account security - Apple Support
Note that if you have 2 factor authentication turned on Apple's real live human beings cannot reset your password. If you don't have any devices or phone numbers to receive the authentication code you will have to use Account Recovery. See-->Recover your Apple ID when you can’t reset your password - Apple Support