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What is taking up space?

I am locked out of my MobileMe email due to being over quota. My account was downgraded from 50GB to 5GB without warning and therefore I was not given the opportunity to remove data. However, after the downgrade I went in and remove all photos (7000) even deleting the trashed photos, all data on iCould drive and even removing the recently deleted, removed all emails, even the trash. Yet, I still show over quota and documents show 17GB. What is that and how do i access it? See images:


MacBook Pro 15", macOS 10.14

Posted on Jun 29, 2019 11:56 AM

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Question marked as Top-ranking reply

Posted on Jun 29, 2019 12:52 PM

Resolved. I had to call into support for them to reset the account. Crisis averted.

1 reply

What is taking up space?

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