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Bypassing the activation screen.

I have my parent's old iPad. The problem is they don't have the email address or password and I can't get past the activation lock screen. Any help is appreciated to get past the screen and set up as new. Thank you.

Posted on Jun 29, 2019 1:28 PM

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Question marked as Top-ranking reply

Posted on Jun 29, 2019 1:34 PM

Tell them to use Apple's iForgot service or contact their Account Security team, or the iPad's original owner to supply Apple with its purchase receipt and ask them to remove the lock.


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Bypassing the activation screen.

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