Fake communication

If it is an email stating there is a problem with your account:

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

The link below has information to help identify fraudulent emails.

https://support.apple.com/en-us/HT204759

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .

The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

I just received email from Apple telling me that I had recently asked to reset password or unlock Apple ID and that if I had not done so I must go to iforgot.apple.com. The return email address was appleid@id.apple.com. It sounds legit. I did not recently request to change my password as I had done that in the first week of this month. I have a good strong password. Should I change my password?

Also, I would like to change my password for my laptop access and I can't find how to do that.

OK. I was seriously questioning the email address. If it's not legit, then is that a phishing attempt, and my response to it would be a risk to my security? I did make an attempt, but was told my session had timed out when I had JUST logged in and that was pretty weird. Guess I'll change my password. Thanks. But everything did look legit on those pages.

You can change your Apple ID password as a precaution, but it isn't required since that isn't a legitimate Apple email address.

For your computer:

User Password Reset

User Password Reset (2)

You are welcome. If you attempted to log in, I recommend that you definitely change your password.