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my apple music subscription stopped

i was looking up for a song on apple music and then it took me to the american store because they didn’t have it in the sg store. when they took me to the american store all my music was gone and my apple subscription stopped and when i try to log back in the button won’t click

iPhone XS, iOS 12

Posted on Jun 30, 2019 10:15 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 30, 2019 5:35 PM

that's because switching stores requires cancelling apple Music..

did it not ask you if you want switch stores?

Are you back in your home store now?


Depending on what you accessed, and it what order, you can try these steps that may or may not work



To get back to your region and sign out of the other country.

Do all this in the order it’s listed



Next ...

  • Launch Settings 
  • Tap on General.
  • Tap on Language & Region near the bottom.
  • Tap on Region
  • Select your home region.


Next .....

in Settings- iTunes App Store - your name - sign in 


Next .....

Open the music app 

Tap on the For you Tab-

Tap on your profile in upper right corner

Scroll down to .view Apple ID - Sign out - Sign back  in 


Now to restore your Apple Music 


Turn iCloud Music Library off, then on again

On your iPhone, iPad, or iPod touch:

    1. Go to Settings > Music, then tap iCloud Music Library to turn it off.
    2. Close Settings.
    3. Go to Settings > Music, then tap iCloud Music Library to turn it on.
    4. Turn on “Show Apple Music





1 reply
Question marked as Top-ranking reply

Jun 30, 2019 5:35 PM in response to xmiax

that's because switching stores requires cancelling apple Music..

did it not ask you if you want switch stores?

Are you back in your home store now?


Depending on what you accessed, and it what order, you can try these steps that may or may not work



To get back to your region and sign out of the other country.

Do all this in the order it’s listed



Next ...

  • Launch Settings 
  • Tap on General.
  • Tap on Language & Region near the bottom.
  • Tap on Region
  • Select your home region.


Next .....

in Settings- iTunes App Store - your name - sign in 


Next .....

Open the music app 

Tap on the For you Tab-

Tap on your profile in upper right corner

Scroll down to .view Apple ID - Sign out - Sign back  in 


Now to restore your Apple Music 


Turn iCloud Music Library off, then on again

On your iPhone, iPad, or iPod touch:

    1. Go to Settings > Music, then tap iCloud Music Library to turn it off.
    2. Close Settings.
    3. Go to Settings > Music, then tap iCloud Music Library to turn it on.
    4. Turn on “Show Apple Music





my apple music subscription stopped

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