You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I received two emails stating my apple account was temporarily locked and that I needed to validate my account
first email I went into settings and updated my details
second email by going through the link it takes me to
this is not an apple site
IS MY APPLE ACCOUNT LOCKED?
Rhonda
[Link Edited by Moderator]
This is a scam. I hope you haven't followed the link in it - it's an attempt to get you to disclose your ID and password.
Real emails from Apple always address you by name and come from the apple.com domain, not some address that happens to have 'apple' in it somewhere. If you hover the cursor over any links without clicking on them the actual URL will show as a tooltip and if it's genuine it will be to an apple.com URL. Apple will never ask you to 'verify' your address, account or details in an email and will never send you messages telling you that your account has been or is about to be locked.
If you are told that an unauthorised purchase has been made from your iTunes Store account, check it by going to your account in the Store directly. Do not follow any links in this or indeed in any unexpected email.
If you ever get an email or a pop-up message telling you a 'virus' or 'malware' has been detected on your computer, it's a scam - it's impossible to check for this remotely. Again, don't follow anything of this sort up.
If you are uncertain about an email you can post it here (copy and paste, not as an image) and we can check it - however make sure to remove your own email address if it's showing, never post that in the forums.
You can report fraudulent emails to Apple by forwarding them as an email attachment to reportphishing@apple.com
This is a scam. I hope you haven't followed the link in it - it's an attempt to get you to disclose your ID and password.
Real emails from Apple always address you by name and come from the apple.com domain, not some address that happens to have 'apple' in it somewhere. If you hover the cursor over any links without clicking on them the actual URL will show as a tooltip and if it's genuine it will be to an apple.com URL. Apple will never ask you to 'verify' your address, account or details in an email and will never send you messages telling you that your account has been or is about to be locked.
If you are told that an unauthorised purchase has been made from your iTunes Store account, check it by going to your account in the Store directly. Do not follow any links in this or indeed in any unexpected email.
If you ever get an email or a pop-up message telling you a 'virus' or 'malware' has been detected on your computer, it's a scam - it's impossible to check for this remotely. Again, don't follow anything of this sort up.
If you are uncertain about an email you can post it here (copy and paste, not as an image) and we can check it - however make sure to remove your own email address if it's showing, never post that in the forums.
You can report fraudulent emails to Apple by forwarding them as an email attachment to reportphishing@apple.com
I had opened the link then thought it a scam. When I saw the address, I messaged Customer Support. I have changed my password since your reply, so not much time lapses. Thanks for your help
As long as you didn't enter any details in their page there shouldn't be any sort of problem, but changing the password to be on the safe side was sensible.
Email for Apple account
