You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

A small clearence gap between the lcd display and the aluminium on top of the phone.

Why is there a small clearence gap between the lcd and the aluminium frame of my iphone xr. The phone is just 10 days old and this is abnormal when iphone design is so accurate, which means this is some kind of manufacturing defect. For the phone is water and dust resistant, the iphone already began to settle so many dust particles in between the gap and it is so annoying

Posted on Jul 1, 2019 2:26 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 1, 2019 5:33 AM

We can't diagnose that issue remotely, sorry.

Since your iPXR is still under warranty (remember also that you can ask for a refund within 14 days from the date of purchase), have it inspected at an Apple Store or AASP. After checking it out, they'll give you all the available options:

Apple – Location Selector

Regards

Giulio

Similar questions

1 reply
Question marked as Top-ranking reply

Jul 1, 2019 5:33 AM in response to Sakaf

We can't diagnose that issue remotely, sorry.

Since your iPXR is still under warranty (remember also that you can ask for a refund within 14 days from the date of purchase), have it inspected at an Apple Store or AASP. After checking it out, they'll give you all the available options:

Apple – Location Selector

Regards

Giulio

A small clearence gap between the lcd display and the aluminium on top of the phone.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.