Unable to remove defunct payment method - and unable to add a new one
Hi Everyone,
I lost my credit card not too long ago and it was the only payment method I had on file - now the card was deactivated by my bank and I was mailed a new one. When I try to update my payment method and click on "add payment", itunes tells me that one of my payment methods require verification. If I try clicking on "remove" next to the payment method I have, it tells me "unable to remove, family organizer requires at least one payment on file". I click verify, and click on remove at the bottom of that, it tells me the same thing. Therefore I can't remove my old payment method, and to add a new payment I am required to verify my old credit card. I can't do that since it was lost and the bank deactivated my card. What should I do to get a new payment method added to my account to replace that?
iPhone 6, iOS 12
