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Apple Music

iTunes.com has taken $10.61 off of my card. Firstly, I am not supposed to get charged for a free trial. It is shown to your customers that, “After your free trial ends, your subscription will renew at $9.99 UNLESS canceled by Sep. 16, 2019”. My 1 month free trial isn’t even over yet so why was $10.61 taken out of my card? This is really cashing me to have second thoughts about whether I want to continue using Apple Music. Please fix this, thank you.

Posted on Jul 1, 2019 12:45 PM

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Question marked as Top-ranking reply

Posted on Jul 1, 2019 12:51 PM

FYI: These are user-only forums. You are not speaking to Apple. if you need to speak with Apple Support, then contact product and tech support:  Contacting Apple for support and service including international calling numbers.


Thank you for your understanding and support.


If you see 'itunes.com/bill' or an unfamiliar charge on your statement

1 reply
Question marked as Top-ranking reply

Jul 1, 2019 12:51 PM in response to annabel242

FYI: These are user-only forums. You are not speaking to Apple. if you need to speak with Apple Support, then contact product and tech support:  Contacting Apple for support and service including international calling numbers.


Thank you for your understanding and support.


If you see 'itunes.com/bill' or an unfamiliar charge on your statement

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