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Equay Author

Level 1

4 points

Activity doesn't sync accurately or completely with Iphone

My watch tracks my activity accurately, however for the past week, when I open the app on my phone it show zero or fewer step and calories burned. How do I fix this problem

Posted on Jul 2, 2019 3:35 AM

Top-ranking reply

seanfromllanelli

Level 6

18,355 points

Posted on Jul 2, 2019 5:08 AM

Reset your Watch. Press the crown and side button in untill the Apple logo appears. Also Check your Watch is updated to 5.2.1and your iphone is running ios 12.3.1. Finally Unpair your Watch and repair it. You can also resync your data

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Activity doesn't sync accurately or completely with Iphone

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