Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple Music today announced the release of its 100 Best Albums of all time, a list crafted by Apple Music’s experts alongside industry professionals. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unkown Error 0xC0AA0301 When trying to burn a playlist to CD

Hello,

I am having the same problem that I see so many others are having. You attempt to burn a playlist to a disc and get the Unknown Error 0xC0AA0301. I have read all of the other posts on this and all of the suggested solutions, none of which actually offer a viable solution. They all basically run you in a circle. Yes, I have Thee Latest Version of iTunes. Yes I have updated drivers for my burner. Yes I have all the latest Windows 10 updates. Yes I have tried burning at every single speed that my burner offers. Yes, I've used the right click for burn playlist to disc and from file up above. Yes I have uninstalled and reinstalled iTunes. And I keep getting the error that no one seems to know how to fix and it's really starting to get under my skin. I read somewhere that it may be a windows registry issue, but who knows at this point.


I just want to know how to actually fix this from someone who actually knows what this error is and how to fix it and has fixed it.


Thanks,

-Beezer

Windows, Windows 10

Posted on Jul 2, 2019 8:45 AM

Reply

Similar questions

15 replies

Jul 2, 2019 12:01 PM in response to Beezerito

Other things to try. The ones in bold are most likely to be relevant to this issue.


If iTunes is apparently installed correctly try the following in turn until iTunes opens/closes/reopens/connects to the store normally:


  • Remove any SD card that might be in a card reader.
  • Exit the BTTray.exe Bluetooth utility if installed.
  • Locate the shortcut for iTunes, right-click on it, and select Run as administrator. Doing this once may fix certain launch issues. Some users were finding that with the 12.6.1.25 build, for example, they had to use this method every time and modified the shortcut accordingly.
  • Try holding ctrl+shift as you launch iTunes so it opens in safe-mode. Again doing this once may sometimes help.
  • Try disconnecting your computer from the Internet before running iTunes.
  • Delete the iTunes shortcuts from the start menu, desktop, task bar, or similar, then repair iTunes from the programs and features control panel.
  • Try Fix unexpected quits or launch issues in iTunes for Windows - Apple Support and test the behaviour in a different user profile or with a different library. If the problem only exists in your profile it may be possible to delete some of the iTunes preference files which it would seem that iTunes may be choking on. We can go into details later if the issue is limited to your own profile.
  • Temporarily disable any non-Microsoft anti-virus and see if that has any impact on the behaviour.
  • See the second box in Troubleshooting issues with iTunes for Windows updates for detailed tear down and rebuild advice. Disable any non-Microsoft anti-virus software when reinstalling and run the installer as the administrator.
  • If you installed iTunes from the Microsoft Store you may find the traditional iTunesSetup.exe installer works better for you.
  • Or see the iTunes installers section of the troubleshooting tip and reinstall the last version that worked correctly for you. Note that iTunes 12.6.5.3 or iTunes 12.8.0.150 are the minimum versions required for devices running iOS 12.


tt2

Jul 2, 2019 10:53 AM in response to Beezerito

What build is installed exactly? See my advice on removing and reinstalling iTunes, I may have a wrinkle you've overlooked.



For general advice see Troubleshooting issues with iTunes for Windows updates.



The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.



Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.



tt2

Jul 4, 2019 12:05 PM in response to turingtest2

Yes. And it’s very frustrating. Especially since it worked after following the instructions for the reinstall. It burned just that one CD, iTunes remained open and it happened again. One day I’ll get it all figure it out. In the meantime to finish the project for my Best Friend who drives for a living and her work car only has a CD Player, I copied all of the play list songs and exported the playlists to an external drive and imported them all onto my old laptop and used that old one to burn what I needed with it’s iTunes. Where there’s a will, there’s a way. Thank you for all of your help. It is Greatly Appreciated!!!

Unkown Error 0xC0AA0301 When trying to burn a playlist to CD

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.