Mail marked as junk keeps returning to inbox. And how do I keep junk mail from being showed in inbox after I send it to junk and it disappears then returns to inbox? Even junk mail previously marked as junk comes in again as new mail and is not being filtered out. I have enabled junk mail filtering. The Hilton Honors mail is a new sending even though it is identified and in my junk mailbox.
MacBook Pro 15", OS X 10.11
Junk mail not working
https://support.apple.com/guide/mail/if-junk-mail-filters-arent-working-mlhlp1145/mac
https://support.apple.com/guide/mail/junk-mail-preferences-cpmlprefjunk/mac
https://support.apple.com/guide/mail/reduce-junk-mail-mlhlp1065/mac
Identify and filter junk mail in iCloud - Apple Support
https://support.apple.com/en-in/guide/mail/junk-mail-advanced-settings-cpmlprefjunkadd/mac
https://support.apple.com/en-in/guide/mail/viewing-preferences-cpmlprefview/mac
Mail advanced junk mail settings on Mac - Apple Support
https://support.apple.com/en-in/guide/mail/junk-mail-advanced-settings-cpmlprefjunkadd/mac
Junk mail not working
https://support.apple.com/guide/mail/if-junk-mail-filters-arent-working-mlhlp1145/mac
https://support.apple.com/guide/mail/junk-mail-preferences-cpmlprefjunk/mac
https://support.apple.com/guide/mail/reduce-junk-mail-mlhlp1065/mac
Identify and filter junk mail in iCloud - Apple Support
https://support.apple.com/en-in/guide/mail/junk-mail-advanced-settings-cpmlprefjunkadd/mac
https://support.apple.com/en-in/guide/mail/viewing-preferences-cpmlprefview/mac
Mail advanced junk mail settings on Mac - Apple Support
https://support.apple.com/en-in/guide/mail/junk-mail-advanced-settings-cpmlprefjunkadd/mac
Thanks for the links. I confirmed that these were the links I had previously followed and taken the recommended steps. At this point I will conclude that the problem lies with my ISP not apple mail and will now move the question to them. I wanted to confirm that there wasn't some piece of apple info out there that I wasn't aware of. Thanks!
Macbook Pro Apple Mail
