Safari update

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Level 1

8 points

Safari update

Good evening.

At first I want to thank you so much for helping me. Second I will explain my problem to you and I hope you can help me and send me the answer.

Aweek ago I installed an app called Whats web from the AppStore it worked very good and suddenly, yesterday I needed to open it as usual but it didn’t do. When I press start it didn’t work and said update safari, when I press on the update it can’t be open. Please help me and send me your advice on how to do it? I sent a photo above the text to explain the problem.

Thank you so much and I hope you can help me.

Posted on Jul 3, 2019 11:24 AM

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Answer 1

Best reply

Eric Root

Level 10

684,213 points

Jul 3, 2019 11:52 AM in response to marwa144

What OS version and Safari version are you using?

Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.

Isolating an issue by using another user account

Safe Mode - About

If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply Pastebin

Etrecheck – System Information

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