my PC do not recognize iPhone XR

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dongbao240 Author

Level 1

8 points

my PC do not recognize iPhone XR

iPhone XR does not recognized by my Dell notebook, thus itune can not connected. How to solve this?

iPhone XR, iOS 12

Posted on Jul 3, 2019 5:37 PM

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Answer 1

Top-ranking reply

ckuan

Level 10

120,758 points

Jul 3, 2019 5:42 PM in response to dongbao240

Do you have iTunes installed on your PC?

Read this: If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

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Answer 2

ckuan

Level 10

120,758 points

Jul 3, 2019 6:00 PM in response to dongbao240

Start here: iTunes - Upgrade to Get iTunes Now - Apple

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Answer 3

turingtest2

Level 10

274,240 points

Jul 4, 2019 11:46 AM in response to dongbao240

See also iOS device not showing in iTunes for Windows - Apple Community.

tt2

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Answer 4

dongbao240 Author

Level 1

8 points

Jul 3, 2019 5:46 PM in response to ckuan

Yes

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Answer 5

ckuan

Level 10

120,758 points

Jul 3, 2019 5:49 PM in response to dongbao240

For Windows, you need iTunes 12.9.x version.

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Answer 6

dongbao240 Author

Level 1

8 points

Jul 3, 2019 5:50 PM in response to dongbao240

my pc does recognize iPhone xr

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Answer 7

dongbao240 Author

Level 1

8 points

Jul 3, 2019 5:53 PM in response to dongbao240

How can I get iTunes 12.9

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my PC do not recognize iPhone XR

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