Missed calls being shown as answered on other device

any missed call that i receive, is being shown as answered on other device. it is not showing any missed call alert/notification, neither is it highlighting it as red in the call log. Please help, i have not called back too many people after missing their calls as i can’t see the missed calls, as they are being shown as answered on other device. Calls on other devices is off for my account. Please help ASAP.

iPhone X, iOS 12

Posted on Jul 4, 2019 1:52 AM

Reply
7 replies

Jul 5, 2019 10:17 AM in response to Samarvir

Hi Samarvir,


Thanks for giving those steps a try.


Next let's try backing up your iPhone, and restoring via iTunes. Restoring via iTunes will repair the iOS software on your iPhone.


Here are the steps you can try:

How to back up your iPhone, iPad, and iPod touch - Apple Support


After backing up, restore via iTunes to repair the iOS software. You should test by setting up as new after restoring:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


If calls seem to work fine after setting up as a new iPhone, restore your backup and test again:

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


Let me know if that helps.


Thanks for using the Apple Support Communities.

Jul 4, 2019 5:56 PM in response to Samarvir

Hi Samarvir,


Thanks for giving those steps a shot.


Do you have any accessories connected, Bluetooth or a headset that might be answering these calls?


Do you have Do Not Disturb enabled?


You can find that in Settings > Do Not Disturb, to make sure this is off.


Also, let's try restarting your iPhone and testing what happens when you receive a call.


Here are some articles that can help:

Use Do Not Disturb on your iPhone, iPad, and iPod touch - Apple Support

Restart your iPhone, iPad, or iPod touch - Apple Support


Thanks for using the Apple Support Communities.

Jul 4, 2019 4:24 PM in response to Samarvir

Hi Samarvir,


It sounds like you're having trouble with missed calls, and I want to help.


Let's check to make sure Auto-Answer Calls is turned off.


Go to Settings > General > Accessibility > Call Audio Routing > Auto-Answer Calls.

Do you see that this is turned off?


Let me know if that solves your issue, or if the concern continues.


Thanks for using the Apple Support Communities.

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Missed calls being shown as answered on other device

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