You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

In App Purchase refund

I have a game that I play. I purchase other things in this app. Apple has overcharged me multiple times for the purchases. The app’s personnel said Apple has to refund the overcharged amounts. I have screenshots but not for the planet to see. How do I proceed?

iPhone 7 Plus, iOS 12

Posted on Jul 4, 2019 7:10 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 4, 2019 2:27 PM

Use this form to explain your issue and request the refund.

https://www.apple.com/emea/support/itunes/contact.html


ASC - Late 2012 Mac mini, macOS 10.14.5; Watch, series 3 cellular, watchOS 5.2.1; iPad Air 2 & iPhone 8+, iOS 12.3.2; TV 4th Gen, tvOS 12.3;  HomePods, audioOS 12.3 and Airport Express w/ Airplay 2



1 reply
Question marked as Top-ranking reply

Jul 4, 2019 2:27 PM in response to KCThatisme

Use this form to explain your issue and request the refund.

https://www.apple.com/emea/support/itunes/contact.html


ASC - Late 2012 Mac mini, macOS 10.14.5; Watch, series 3 cellular, watchOS 5.2.1; iPad Air 2 & iPhone 8+, iOS 12.3.2; TV 4th Gen, tvOS 12.3;  HomePods, audioOS 12.3 and Airport Express w/ Airplay 2



In App Purchase refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.