I have a game that I play. I purchase other things in this app. Apple has overcharged me multiple times for the purchases. The app’s personnel said Apple has to refund the overcharged amounts. I have screenshots but not for the planet to see. How do I proceed?
iPhone 7 Plus, iOS 12
Use this form to explain your issue and request the refund.
https://www.apple.com/emea/support/itunes/contact.html
ASC - Late 2012 Mac mini, macOS 10.14.5; Watch, series 3 cellular, watchOS 5.2.1; iPad Air 2 & iPhone 8+, iOS 12.3.2; TV 4th Gen, tvOS 12.3; HomePods, audioOS 12.3 and Airport Express w/ Airplay 2
Use this form to explain your issue and request the refund.
https://www.apple.com/emea/support/itunes/contact.html
ASC - Late 2012 Mac mini, macOS 10.14.5; Watch, series 3 cellular, watchOS 5.2.1; iPad Air 2 & iPhone 8+, iOS 12.3.2; TV 4th Gen, tvOS 12.3; HomePods, audioOS 12.3 and Airport Express w/ Airplay 2
In App Purchase refund
