Airpod big speaker isn’t working

I’ve had airpods for several months now and have never had a problem until now. One of my airpods’ main speaker isn’t working, but the smaller side one is. The other airpod is perfectly fine. I’ve tried resetting both my phone and airpods, checking the sound settings and stereo balance, and resetting all the settings. These airpods were a gift that aren’t actually registered on my Apple ID, so I really don’t want to have to send them back.

iPhone XR, iOS 12

Posted on Jul 4, 2019 3:30 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 5, 2019 9:05 AM

Hello,


See this:


1) Try cleaning it: How to clean your AirPods and EarPods

2) See this: How to Fix Connection Problems with the AirPods

3) Full reset: Reset your AirPods

4) Service: AirPods Service and Repair


Good luck.

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Airpod big speaker isn’t working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.