I can’t reset my iPhone, it freezes when I press reset

I can’t reset my phone it freezes when I press reset , the same with the App Store it freezes when I press the app...




[Re-Titled by Moderator]

iPhone 7 Plus, iOS 12

Posted on Jul 4, 2019 5:15 PM

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Question marked as Top-ranking reply

Posted on Jul 4, 2019 5:18 PM

Start with this Apple support link-->If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If the problem persists do standard troubleshooting:


Test after each step, and don't continue if the problem is resolved. If nothing works make a genius bar appointment-->Genius Bar Reservation and Apple Support Options - Apple


1 reply
Question marked as Top-ranking reply

Jul 4, 2019 5:18 PM in response to Ayyjayvee

Start with this Apple support link-->If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If the problem persists do standard troubleshooting:


Test after each step, and don't continue if the problem is resolved. If nothing works make a genius bar appointment-->Genius Bar Reservation and Apple Support Options - Apple


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I can’t reset my iPhone, it freezes when I press reset

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