I don’t want buy purchase!!!

Hello, please help me.


one month ago i setup this app for my phone. But after use it (free) I understood i dislike it, then i delete from my phone. But 2 days ago they take off money from my credit card!!!

i didn’t do it! I don’t need this app! Please, return my money!!!!!

iPhone X, iOS 12

Posted on Jul 5, 2019 10:55 PM

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Question marked as Top-ranking reply

Posted on Jul 5, 2019 11:00 PM

Deleting an app does not cancel the subscription, it must be canceled as discussed in the following articles.


Subscriptions and Purchases - Apple Support


View, change, or cancel your subscriptions - Apple Support


Get help with subscriptions not billed through Apple - Apple Support


You can request a refund, however, as it was your fault that you didn't properly cancel the subscription, it's unlikely a refund will be granted.


Request a refund for an App Store or iTunes Store purchase - Apple Support

1 reply
Question marked as Top-ranking reply

Jul 5, 2019 11:00 PM in response to 7453

Deleting an app does not cancel the subscription, it must be canceled as discussed in the following articles.


Subscriptions and Purchases - Apple Support


View, change, or cancel your subscriptions - Apple Support


Get help with subscriptions not billed through Apple - Apple Support


You can request a refund, however, as it was your fault that you didn't properly cancel the subscription, it's unlikely a refund will be granted.


Request a refund for an App Store or iTunes Store purchase - Apple Support

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I don’t want buy purchase!!!

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